Kara Manon 100% Uptime

October 18, 2011 by · Leave a Comment 

There’s something you might not know about Data Cave. Everything we distribute, from handouts to our website, says that we provide 99.999% uptime. However, that simply isn’t true. In reality, we can boast 100% uptime. This means that our facility has weathered storms and power outages with NO downtime. We began with our first client in early 2010 which amounts to nearly two years of uninterrupted power for our clients.

How are we able to maintain 100% uptime?


Our infrastructure and redundancy are what keep us at this level. We have multiple fiber optic connections from various providers entering Data Cave in separate locations supplying connectivity 24/7/365. We are connected to two separate utility transformers which join our building through utility lines, entering at different points. If either one of these go out, the power is drawn from the other and vice versa. If both of the transformers go out or the lines are cut, the building is powered through a two megawatt generator. We have two of these generators because our goal is no single point of failure. We also have two ActivePower flywheel UPS systems that will continue running for 30+ seconds after power from the electric company shuts off, allowing the generator ample time to start up. The UPS systems also protect from surges and spikes in incoming power.

From here, we have redundant cooling systems in place to make sure each suite stays at the appropriate temperature and humidity. This consists of two cooling towers with redundant pipe loops, a pair of chillers with redundant pumping systems and two CRAC (Computer Room Air Conditioning) units per suite to supply the room with air at the proper temperature.

Needless to say at 100% uptime, with our purpose-built data center and exceptional equipment, we’re doing it right.

Intrigued? Call us at 866-514-2283 or contact us via our website to find out how 100% uptime can benefit you.

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